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Comparison of performance tasks

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PMS (Property Management System) - In general

Tasks

Zymzo
PLATFORM

Property Management Companies

CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

REVENUE MANAGEMENT SYSTEM (RMS)

Dynamic AI pricing (automated tracking of X factors) - increasing traffic, zero effort

Soon

Automated dispute resolution when a guest complains through the bank about their payment

Communication with Customer Service across all booking channels

Responding to comments via booking channels

Checking NO SHOW - automated reporting system

Adding/Rejecting charges for billing - ADD CHARGE - automated reporting system

Reviewing Booking profiles - adding or editing various options

Reviewing Booking profiles - editing KYC

Work tasks - communicating all through one source

All legally required activities and connections automated

Guest communication - providing information, assistance with check-in/check-out, troubleshooting help, responses regarding held security deposit

Automated notification regarding holding and returning deposits, also supported during settlements/invoices

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PMS in connection with Channel Manager (CM)

Tasks

Zymzo
PLATFORM

Property Management Companies

Automated guest registration into backend systems mandated by the country in which the property is being rented out

Automated creation and issuance of invoices

Option for manual issuance of invoices to guests, but why would you even want to do that anymore.

Automated issuance of invoices to guests (compliant with local legislation) who made reservations through booking channels (including for cleaning)

Automated updated occupancy across all booking channels (preventing so-called overbooking)

Comprehensive and transparent reservation system

Option to receive bookings through your own website - direct booking link

Additional access (Reception, Housekeeping, Accounting - limited privileges)

Processing online payments for additional charges through the application (credit cards)

Tier 1 Support (Backoffice support - closing dates, manual reservations, assistance with application issues, weekly price and promotion optimization)

Tier 2 Support (Technical support - input of new data, setting prices & promotions on demand)

Automated real-time recording of reservations

Establishment of (ZYplatform - CM,) / ZYplatform and Booking Engine

Establishment of (booking channels) / ZYplatform and Booking Engine

Linkage (ZYplatform - CM, booking channels)

Closing/opening dates - promptly

Price setting or optimization - single source, setting prices across all booking channels (automated)

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DIGITAL RECEPTIONIST - App for guests

Tasks

Zymzo
PLATFORM

Property Management Companies

Do all guests use the application? 100% effectiveness?

Do all guests use the application? 100% effectiveness?

Guest check-in and connection to all backend systems mandated by legislation

Security deposit - for damage, paid in advance - PROTECTED PROPERTY MANAGER & PROPERTY OWNER!

Security deposit - for violation of house rules, paid in advance - PROTECTED PROPERTY MANAGER & PROPERTY OWNER!

Payment of taxes

White label solution

Do you have an application that automatically offers, calculates, and issues a receipt to the guest for personal reception?

Do you have an application that automatically offers, calculates, and issues a receipt to the guest for luggage storage?

Do you have an application that automatically offers, calculates, and issues a receipt to the guest for transportation to and from the airport?

Do you have an application that automatically offers, calculates, and issues a receipt to the guest for early or late check-in?

Do you have an application that automatically offers, calculates, and issues a receipt to the guest for late check-out?

Do you have an application that automatically offers, calculates, and issues a receipt for breakfast?

Do you have an application through which the guest can determine breakfast and its location (in the room or in the dining room, etc.)?

Do you have or can you...you name it, we got it!

Is the application connected to the cleaning application?

Is the application connected to the owner's application?

Can the guest enter (receive access details) the property if they haven't provided registration information?

Can the guest enter (receive access details) the property if they haven't paid the tax, security deposit, etc.?

Does the guest have access to videos, descriptions, pictures for anything important, such as house rules, access to the property, usage instructions, etc...?

Can the guest rate the cleaning and can you see this rating, and communicate it with the cleaner?

Can the guest's app guide them to the property?

Chat AI

Soon

PUSH NOTIFICATIONS for guests

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DIGITAL RECEPTIONIST - App for cleaners

Tasks

Zymzo
PLATFORM

Property Management Companies

Activation and usage of the application by the cleaner

Do all cleaners use the application? 100% effectiveness?

Can the cleaner see the unit, cleaning time, and number of guests through the application?

Is the application connected to the guest's when the guest takes early check-in or late check-out, etc...?

Is the application connected to the owner's, so that the partner can see completed activities, etc...?

Can the cleaner see the unit's features and work orders for the unit they are cleaning?

Can the cleaner report damage and other violations of house rules through their application?

Does the cleaner conduct a regular inspection of the property and report it?

Does the cleaner simply check off their services?

Can the cleaner take pictures of damage and write comments?

If you have a cleaner who doesn't speak your language...can they have the application in their language?

Communication with cleaners - notifying them of specific things to pay attention to, informing them if cleaning is canceled/extra cleaning is needed, reporting damage in apartments, general issues

PUSH NOTIFICATIONS for cleaners

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DIGITAL RECEPTIONIST - App for owners

Tasks

Zymzo
PLATFORM

Property Management Companies

Activation and usage of the application by the owner

Do all owners use the application? 100% effectiveness?

Review of financial data, occupancy, etc...

Communication with owners - providing information, informing about issues (machines not working, internet, forgotten items), closing dates, moving guests between units

Comprehensive reservation system for partners (owners) within the APP

PUSH NOTIFICATIONS for property owners

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Tasks

Zymzo
PLATFORM

Property Management Companies

Higher revenue for agencies and CMs due to ZYMZO PLATFORM

/

100% +

Higher profit for agencies and CMs due to ZYMZO PLATFORM

/

400% +

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Tasks

Zymzo
PLATFORM

Property Management Companies

Agencies and CMs have less work because of ZYMZO PLATFORM.

/

Up to 80% less

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